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Management Skills & Leadership Development Course: How to be a Great Manager & Strong Leader in 10 Lessons By William L Evans
Free Ebook Management Skills & Leadership Development Course: How to be a Great Manager & Strong Leader in 10 Lessons By William L Evans
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- Sales Rank: #533061 in Books
- Published on: 2009-07-23
- Dimensions: 10.00" h x .68" w x 8.00" l,
- Binding: Paperback
- 300 pages
About the Author
William L Evans has been in the field of Telecommunications, Customer Operations and Customer Care Management for over 15 years. His long career with major corporations has given him years of "real life" managerial skills. He enjoys sharing his obtained knowledge through his many "How to..." process and procedural books. His success as an author has been greatly attributed to his skill of combining a practical managerial approach with the basics of business management theory. William knows how to deal with all levels of employees, as he has been in the trenches providing front line support all the way to Executive VP. Because of this, he is able to relate to everyone through his writing skills from the first time supervisor to the seasoned executive. William's knowledge of computer technology and advanced telecommunications has also led him to the development of an online interactive management training business certification course at www.masterclassmanagement.com, which is solely based on the book "Management Skills & Leadership Development - How to be a Great Manager & Strong Leader in 10 Lessons."
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